“I do the work. I show up. I clean up after.”
One man. One van. Same number every time. The plumber I’d want in my own home.
I qualified at nineteen, working out of a small Northampton firm. Six years there, then two more at a bigger outfit that did everything from emergency call-outs to full bathroom installs. The whole time, the same thing kept happening: customers telling me they hadn’t felt looked-after by their last plumber.
Sometimes it was the price changing on the day. Sometimes it was nobody picking up the phone for two days. Sometimes it was the small things — dirty boots on a cream carpet, a mess left in the kitchen, a job half-done because they had to rush to the next call.
I went out on my own to fix that. One van, one number, one promise: same person every time, fixed price written down, and if anything goes wrong on my watch I come back free. That’s how my own home would be done — so that’s how I do it for everyone else.
Eight years
Hands that know the work
No subcontractors. No sending the apprentice. The white Ford Transit you recognise outside your house is mine — and the kit inside is what gets 80% of jobs done first visit.
Outside
Spotted on every NN1-7 street. JS monogram on the side, ‘FINLAY’S PLUMBING’ wordmark, blue accent. Easy to recognise, hard to fake.
Inside
Copper lengths, fittings by size, isolation valves, a Vaillant repair kit. No wasted trips to the merchant mid-job.
The kit
Tools you take care of are tools that don’t fail mid-job. Same attitude carries over to your pipework.
Step 01
WhatsApp triage first. Photo, voice-note diagnosis, ETA confirmed before I pull off the drive.
Step 02
Booked by 9am, in your home by 1pm. Boot covers on. Floor protection down before tools come out.
Step 03
I walk you through what I did + show the pressure-test on the way out. Cert + receipt emailed within the hour.
WaterSafe
Approved Plumber Scheme.
Verify at watersafe.org.uk. Standard most plumbers skip. I keep it active.
G3 Unvented
Building Regs Part G3.
Certified to install, service and repair unvented (pressurised) hot water cylinders. Without G3 a plumber can’t legally touch one.
£2m insured
Public liability cover.
Every job covered for £2 million public liability. Certificate available on request, before any work starts.
Reviews
“Thank you to Vince who was so professional and supportive. He knew exactly what he was doing. No job too small. He arranged time to suit my needs. Even though he is super busy he kept his promises to fit me in when a space became available. Very tidy finish.”
“Vince was fantastic he fitted a new dishwasher after 2yrs of marigolds. Vince also reinstalled a radiator which had become detached from our wall. My wife and I were extremely happy with his work, he was extremely hardworking and clearly took a pride in his work.”
“Great service, promptly provided. Vince was able to quickly identify the problem with our toilet system and repaired it during his visit. He explained the job fully and gave an accurate quote. Cannot fault his work, he left his work area clean and tidy.”
“Finlays Plumbing have done a couple of jobs for me now (and a bathroom refurbishment in the pipeline). He will always be my go to plumber until he retires! This is because he really does go above and beyond on EVERY job. He takes the time to explain what needs to be done and why.”
See all 24 reviews on Google