Accessible by
default.

This site aims to meet WCAG 2.1 Level AA across all content. If you can’t use part of it, tell me — I’ll fix it.

What works well

• Full keyboard navigation — every link and button is reachable by Tab
• Visible focus indicators on every interactive element
• Colour contrast ≥ 4.5:1 for body text, ≥ 3:1 for UI components
• All images have alt text describing the content (or are flagged as decorative)
• Form fields have proper labels and validation messages
• Mobile burger menu locks body scroll and closes with Escape
• Reduced-motion preference is respected (the scrolling marquee pauses)
• Screen-reader-friendly headings (h1 → h2 → h3 hierarchy)

Known limitations

• The map embeds on area pages are OpenStreetMap iframes — limited keyboard navigation inside the embed. The same coverage information is in plain text alongside the map.
• Some images are decorative-only and use empty alt attributes — those are not announced by screen readers.

Alternative formats

If you need any information from this site in an alternative format (large print, braille, audio), email me at info@finlaysplumbing.co.uk and I’ll arrange it within 14 days. No charge.

Flag an issue

Email info@finlaysplumbing.co.uk with a brief description of what isn’t working + which device/browser you’re using. I aim to acknowledge within 2 working days and fix within 28.

Enforcement

If you’re unhappy with how I handle an accessibility complaint, you can contact the Equality Advisory and Support Service (EASS) — they advise on equality legislation in the UK.