★★★★★
“Burst pipe under the bathroom sink at 8pm Sunday. Vince was at our place in Daventry by 9:15. Sorted in under an hour. Charged what he quoted on the phone, no Sunday-rate scam.”
T
Tom W.
Verified Google review
Issue No. 01Same person · Same van · Same numberNorthampton, UK
No. 01Emergency
Burst pipe? Leak? I'll be there today.
Same-day. Fixed-price. Or the call-out's on me.
£85 call-out · credited to the job
01
WaterSafe
Approved
02
G3 Unvented
Building Regs
03
£2m
Public Liability
04
5.0★
Google reviews
From the plumber
“If your phone gets answered first time, that's already half the job. The other half is being on your doorstep before lunch.”
I keep my emergency van stocked for the failures that won't wait — pressure-reducing valves, expansion vessels, isolators for every common pipe size. Most emergency call-outs in Northampton are sorted within 90 minutes of me arriving.
V
Vince Finlay
Owner · WaterSafe + G3 Unvented
No. 02On the van
Ready before
I pull up.
The van
On the road in 5
Within 5 minutes of a WhatsApp, the van is moving. Same vehicle every visit, signage on both sides.
On the way
Voice-note diagnosis first
Photo in, voice-note back. You know what I'm bringing before I pull off the drive.
The kit
Stocked for the first visit
Isolation valves, push-fits, copper offcuts, blowtorch. 80% of emergencies done first visit.
No. 03What you get
The full picture.
A burst pipe at 7am isn't a job you wait three days for. I keep my van stocked for the situations that won't wait — burst pipes, leaks behind walls, blocked drains pumping into the kitchen, broken taps, radiator leaks. WaterSafe approved + G3 Unvented certified, so I can isolate, diagnose and repair on the same call. The £85 call-out is credited to the job in full if you book me to do the work.
- On-site response same day — booked by 9am, in your home by 1pm
- Isolation + temporary repair to stop further damage immediately
- Diagnosis in writing with a fixed-price quote before the full repair starts
- Most fixes completed first visit because I'm carrying the right parts
- Workmanship certificate emailed before I leave
No. 04What it looks like
Done right.
In three frames.
Diagnose
Find the source first
Acoustic kit + thermal check before anything gets cut open.
Stop the bleed
Temporary repair, on the spot
Water back on as fast as I can. Permanent fix scheduled if it's bigger than the van carries.
Repair
Permanent fix in copper
Most repairs done first visit. Pressure-tested before I leave.
No. 05Common jobs
What I usually see.
01
Burst pipe
Isolation, repair or section replacement, pressure test, clean-up. Typical cost £165-£280 depending on access.
02
No heating
Diagnostic check on boiler + system. Most no-heat issues are pressure, diverter valve or thermostat — all parts I carry.
03
No hot water
Boiler diagnostic, immersion check if applicable, hot water cylinder inspection. Restored same-visit in 80% of cases.
04
Blocked drain (flooding)
External rod or jetter, internal access if needed. CCTV survey if drainage is persistent.
No. 06Recent work
Real emergency jobs.
Tap to see them full.
Burst pipe, before
Kitchen · NN5
Same kitchen, after
Restored · 6h on site
Edwardian terrace burst
Abington · NN1
Post-repair pressure test
Logged on the cert
No. 07Pricing
Every price
written down.
Sample pricing
Full price list- Diagnostic call-outcredited to jobfrom £50
- Burst pipe repaircopper re-run, pressure-tested£165–£280
- No hot waterdiagnose + standard partfrom £120
- Blocked draininternal or externalfrom £95
The price I quote is the price you pay.
No. 08Areas covered
Emergency across
all eight towns.
Reviews
Real names. Real jobs.
5.0★★★★★
24 Google reviews
Verified Google review★★★★★
“Burst pipe at 7am. Vince was here by 11. Quoted £165, paid £165. Fixed in an hour, cleaned up the kitchen properly. Will call him every time.”
★★★★★
“Sunday morning, washing-machine feed split. Vince picked up the phone, on site within the hour, capped + fixed properly Monday morning. Saved my floor.”
R
Rachel T.
Verified Google review
★★★★★
“Late-night leak under the kitchen sink. Booked from his website, voice-note diagnosis at 10pm, isolated my water remotely, fixed first thing next day.”
K
Karen L.
Verified Google review
See all 24 reviews on Google
No. 09Questions
Asked & answered.
01How quickly can you get to me?
Booked by 9am, in your home by 1pm. Booked by 12pm, before close of business. Or the call-out's on me.
02Do you charge for quotes?
Diagnostic call-out is £85, credited to the job if you book me. Big jobs (boiler installs, bathrooms): quote is free.
03Are you WaterSafe approved?
Yes. Verify on watersafe.org.uk — WaterSafe is the UK's approved plumber scheme, the standard most plumbers skip. I also hold G3 Unvented certification for pressurised hot water cylinders.
04What if the job costs more than the quote?
It doesn't. The price I tell you is the price you pay. If it turns out bigger than I quoted, that's on me — written into the receipt.
05What if you can't fix it on the first visit?
Next visit is free AND I credit £50 to your account. No questions, no quibbles.
06Are you insured?
Yes — £2 million public liability. Full cover on every job. Certificate available on request.
Need emergency?
Get in touch.
Send a photo on WhatsApp. I’ll come back with a 60-second voice-note diagnosis and a ballpark price. Free.