★★★★★
“Restaurant kitchen — burst feed to the dishwasher mid-service. Vince was there in 45 minutes, fixed in two hours, didn't take the proverbial on price.”
D
Daniel M.
Verified Google review
Issue No. 01Same person · Same van · Same numberNorthampton, UK
No. 01Commercial
Commercial cover. No downtime.
Pubs, salons, offices. 24-hour response on contracted sites.
Bespoke — quote within 24h
01
WaterSafe
Approved
02
G3 Unvented
Building Regs
03
£2m
Public Liability
04
5.0★
Google reviews
From the plumber
“Commercial customers want one thing: the job done before the doors open.”
Salons, pubs, offices — they all share a constraint: downtime costs money. I work to commercial schedules (early starts, weekends OK), invoice monthly on agreed terms, and keep contracted sites covered 24h with a 4-hour response SLA.
V
Vince Finlay
Owner · WaterSafe + G3 Unvented
No. 02On the van
Ready before
I pull up.
Recognisable
Same vehicle, signed off
Branded white Ford Transit. Site security recognise it on the second visit.
On contract
Stocked for your sector
Once we know your fit-out, the van carries your spares. No 'sorry, back tomorrow' on a Saturday lunch.
Named response
SLA in writing
Contracted clients get a named response window. Bigger downtime risk = tighter SLA, plain pricing.
No. 03What you get
The full picture.
Commercial plumbing for small businesses in and around Northampton — pubs, hair salons, beauty rooms, small offices, dental practices. I work to commercial schedules (early starts, weekend OK), invoice monthly on agreed terms, and offer 24-hour cover on contracted sites. Quotes within 24h of survey.
- Written quote within 24h of survey
- Monthly invoicing on agreed payment terms
- Out-of-hours cover on contracted sites (4h SLA)
- RAMS available on request — I'll cover larger jobs with method statement + risk assessment
- Commercial-grade installs with appropriate certification (CIBSE / WRAS where applicable)
No. 04What it looks like
Done right.
In three frames.
Workmanship
Copper, soldered, signed off
Commercial work gets the same care as residential. Insurer audits love it.
Contracts
Monthly retainer, no surprises
Flat monthly fee covers the routine. Bigger jobs quoted in writing before tools touch the wall.
Loaded out
Sector-specific spares
Once we know your fit-out, your spares ride on the van permanently. No 'sorry, back tomorrow'.
No. 05Common jobs
What I usually see.
01
Salon / barbershop
Backwash unit installs, basin refurbs, water heater swaps. Most jobs done before opening time.
02
Pub / hospitality
Cellar drainage, glass washer plumbing, kitchen pre-rinse. Out-of-hours availability for emergencies.
03
Small office
Kitchen point-of-use water heater, toilet maintenance, leak repairs. Monthly visits available.
04
Dental / clinical
Specialist work on chair lines, suction, dental boiler. Survey + WRAS-compliant install.
No. 06Recent work
Real commercial jobs.
Tap to see them full.
Commercial boiler install
Plant room
Gas safety cert
Commercial CP12
Soldering a service riser
Workmanship signed off
Pressure test pre-handover
Insurance-grade
No. 07Pricing
Every price
written down.
Reviews
Real names. Real jobs.
5.0★★★★★
24 Google reviews
Verified Google review★★★★★
“Pub bar plumbing redone over a Monday closure. Open Tuesday lunch. No drama. We're on his monthly retainer now.”
★★★★★
“Thank you to Vince who was so professional and supportive. He knew exactly what he was doing. No job too small. He arranged time to suit my needs.”
A
Aneesa Ahmed
Verified Google review
★★★★★
“Great service, promptly provided. Vince was able to quickly identify the problem with our toilet system and repaired it during his visit. He explained the job clearly.”
D
D. Spreag
Verified Google review
See all 24 reviews on Google
No. 08Questions
Asked & answered.
01How quickly can you get to me?
Booked by 9am, in your home by 1pm. Booked by 12pm, before close of business. Or the call-out's on me.
02Do you charge for quotes?
Diagnostic call-out is £85, credited to the job if you book me. Big jobs (boiler installs, bathrooms): quote is free.
03Are you WaterSafe approved?
Yes. Verify on watersafe.org.uk — WaterSafe is the UK's approved plumber scheme, the standard most plumbers skip. I also hold G3 Unvented certification for pressurised hot water cylinders.
04What if the job costs more than the quote?
It doesn't. The price I tell you is the price you pay. If it turns out bigger than I quoted, that's on me — written into the receipt.
05What if you can't fix it on the first visit?
Next visit is free AND I credit £50 to your account. No questions, no quibbles.
06Are you insured?
Yes — £2 million public liability. Full cover on every job. Certificate available on request.
No. 09Also offered
Related services.
Need commercial?
Get in touch.
Send a photo on WhatsApp. I’ll come back with a 60-second voice-note diagnosis and a ballpark price. Free.