★★★★★
“Thank you to Vince who was so professional and supportive. He knew exactly what he was doing. No job too small. He arranged time to suit my needs.”
A
Aneesa Ahmed
Verified Google review
Issue No. 01Same person · Same van · Same numberNorthampton, UK
No. 01Diamond Care Plan
Diamond.
I'm your plumber. Direct line, unlimited callouts, out-of-hours covered.
Everything in Silver, plus unlimited callouts, 4-hour response SLA on working days, and a dedicated out-of-hours line for true emergencies. My mobile, not a switchboard.
Price
£149/mo
Cancel any time. No setup fees. No tie-in.
- Everything in Silver
- Unlimited callouts
- 4-hour response
- Out-of-hours line
No. 02Who it’s for
Best fit:
honest answer.
Landlords with multiple properties, owners of period homes with old pipework, anyone who's been burned by a plumber not picking up.
Diamond is for the people who want the plumber on speed-dial. I deliberately cap the Diamond list so the response SLA holds. It pays for itself if you have one mid-winter weekend emergency.
Diamond in practice
Direct line to me · unlimited callouts · 4-hour SLA
No. 03Other plans
Not the right fit?
01
WaterSafe
Approved
02
G3 Unvented
Building Regs
03
£2m
Public Liability
04
5.0★
Google reviews
Reviews
Real names. Real jobs.
5.0★★★★★
24 Google reviews
★★★★★
“Great service, promptly provided. Vince was able to quickly identify the problem with our toilet system and repaired it during his visit. He explained the job clearly.”
D
D. Spreag
Verified Google review
★★★★★
“Vince was fantastic — fitted a new dishwasher after years of pain, and reinstalled a radiator which had become detached from our wall. My wife and I couldn't be happier.”
J
James Rowe
Verified Google review
★★★★★
“Burst pipe at 7am. Vince was here by 11. Quoted £165, paid £165. Fixed in an hour, cleaned up the kitchen properly. Will call him every time.”
S
Sarah K.
Verified Google review
See all 24 reviews on Google
No. 04Questions
Asked & answered.
01What if you can't fix it on the first visit?
Next visit is free AND I credit £50 to your account. No questions, no quibbles.
02Is there a warranty on the work?
12-month workmanship guarantee on everything I install — taps, valves, pipework, drainage, tiling. Manufacturer warranties pass through on suites and sanitaryware (typically 5-10 years). All in writing, emailed before I leave.