Everything in Silver, plus unlimited callouts, 4-hour response SLA on working days, and a dedicated out-of-hours line for true emergencies. My mobile, not a switchboard.
Price
Cancel any time. No setup fees. No tie-in.
Landlords with multiple properties, owners of period homes with old pipework, anyone who's been burned by a plumber not picking up.
Diamond is for the people who want the plumber on speed-dial. I deliberately cap the Diamond list so the response SLA holds. It pays for itself if you have one mid-winter weekend emergency.
Diamond in practice
Reviews
“Thank you to Vince who was so professional and supportive. He knew exactly what he was doing. No job too small. He arranged time to suit my needs. Even though he is super busy he kept his promises to fit me in when a space became available. Very tidy finish.”
“Vince was fantastic he fitted a new dishwasher after 2yrs of marigolds. Vince also reinstalled a radiator which had become detached from our wall. My wife and I were extremely happy with his work, he was extremely hardworking and clearly took a pride in his work.”
“Great service, promptly provided. Vince was able to quickly identify the problem with our toilet system and repaired it during his visit. He explained the job fully and gave an accurate quote. Cannot fault his work, he left his work area clean and tidy.”
“Finlays Plumbing have done a couple of jobs for me now (and a bathroom refurbishment in the pipeline). He will always be my go to plumber until he retires! This is because he really does go above and beyond on EVERY job. He takes the time to explain what needs to be done and why.”
See all 24 reviews on Google
Next visit is free AND I credit £50 to your account. No questions, no quibbles.
12-month workmanship guarantee on everything I install — taps, valves, pipework, drainage, tiling. Manufacturer warranties pass through on suites and sanitaryware (typically 5-10 years). All in writing, emailed before I leave.